Privacy policy

Last Updated: 9/11/2026

Bright-X respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

3.1 Information We Collect

When you place an order or interact with our website, we may collect information such as:

Name
Phone number
Email address
Billing information
Shipping address
Order details
Payment-related information necessary to process your order
Information you provide when contacting customer support
3.2 How We Use Your Information

We may use your information to:

Process and deliver your orders.
Confirm Cash on Delivery orders.
Verify bank-transfer payments.
Contact you regarding your order.
Provide customer support.
Process returns, refunds, and exchanges.
Improve our website, products, and services.
Prevent fraud, misuse, or unauthorized activity.
Send promotional communications where permitted and where you have agreed to receive them.
3.3 Payment Information

Payments may be processed through third-party payment providers or banks.

Bright-X does not intend to store sensitive banking credentials such as passwords or PINs.

3.4 Sharing Information

We may share necessary customer information with trusted service providers, such as:

Courier and delivery companies
Payment providers
Banking partners
Technology/service providers supporting our website
Government or legal authorities where required by law

We only intend to share information where reasonably necessary for the relevant purpose.

3.5 Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember certain preferences.
Understand website usage.
Improve customer experience.
Support marketing and advertising activities.
3.6 Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

3.7 Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly seek to collect personal information from children for this purpose.

3.8 Changes to This Policy

Bright-X may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

3.9 Contact

For privacy-related questions, contact:

Bright-X
F-60 S.I.T.E., Karachi, Pakistan
Email: Brightxpk@gmail.com
Phone/WhatsApp: 0317 -8270881